Ability to Buffer the Situation

Brian recently completed the sale of 429 San Clemente St., Ventura, on behalf of our family.

I would like to both thank your office and comment Brian for his outstanding service as a representative of your company. His recent assistance during the sale, by providing updated information on the progress of the loans required, explaining escrow instructions and many other facets of this sale was greatly appreciated.

There were a few mistakes made by your escrow company that were brought to his attention that were quickly remedied. He acted with courtesy, patience and with the ability to "buffer" the situation of all concerned. This is, in my opinion, consistent with that of a true professional. 

Robert M. Salas, Santa Paula, Ca.

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